Menthol rub provides instantly restorative cooling effects.
CBD POTENCY AVAILABLE: Full Spectrum - 1000mg.
CBD Freeze Relief Cream
Orders are fulfilled within 1-3 business days, however we strive to fulfill your order within 24 hours.
If you choose a priority shipping method please know that this fulfillment date is not included in the expected arrival date you may have displayed from our shipping partners.
Wherever possible if your order has been held longer than 3 days due to a back order we do our best to communicate this via email.
Please check your emails for tracking information - this is automated when we fulfill your order. If you have not received your tracking information or it says its cancelled one of three things has occurred.
We needed to change your label (so the previous label is cancelled) The new label is not automatically sent please email email@example.com and we can send you the new information
You need to check junk/ spam folders and mark our emails as safe
You have miss typed your email and have not received it or your confirmation email. If this is the case please email firstname.lastname@example.org and we can check your email address.
Missing your package?
If your package has been marked delivered by the carrier you will need to call/make a claim online with the USPS, UPS, or FedEx.
They may have made an error and your package will be re-directed in a couple days. Be sure to check the community mailbox and if they have left you a key for the larger compartments, check with neighbors as well.
Please send your case number and details of your order to email@example.com and we will also initiate a case on our end.
Should they deem the package lost we may be able to confirm new shipping details and re-ship your order, however Vivid Beauty and Wellness is not responsible for lost or stolen packages and reserves the right to not replace the package.